Attract Talented RCM Staff

It is no secret that implementing Revenue Cycle Management strategies into your healthcare organization will definitely have a positive impact on your facility, but do you even know where to begin? It actually starts with attracting talented Revenue Cycle Management staff. In order for your RCM efforts to be successful and achieve your organization’s goals, you need to find and recruit talented RCM specialists to come work for your healthcare facility.

The Different RCM Staff Positions

There are many different aspects to Revenue Cycle Management and a variety of different staffing positions, ranging from clerical/administrative to managerial, you will need to fill depending on your facility's needs. Some of the important positions you want to consider hiring for include:

  • Project Manager
  • Billing Specialist
  • Coding Specialist
  • Operations Manager
  • Director
  • Assistant Director
  • RCM Specialist
  • Compliance Manager

Four Ways To Attract Talented RCM Specialists To Your Organization

Due to how important Revenue Cycle Management efforts are for a healthcare facility, you want to make sure you hire the best of the best. Here are four great ways to get talented RCM staff to come work for your healthcare organization.

1. Pay competitive wages.

At the end of the day, money is important, so make sure your organization offers competitive pay for the positions you need to fill. And, once you do fill your positions, stay abreast of changing trends of your RCM position wages and adjust your compensation to offer more money when necessary.

2. Offer a respectable health benefit package

Health benefits, like dental and medical, are really important to job seekers and something they strongly consider when weighing the pros and cons of a job offer. Offering good health benefits to your employees shows them that you care about their well-being and that you are invested in their health. This will make people want to work for you.

3. Provide educational and training opportunities.

Investing in your employees goes such a long way. A great way to nurture them is to offer both training and educational opportunities to help them learn and grow as people and employees as well as enhance their skills. According to Forbes, “high-performing people see learning opportunities as an integral component that contributes to their workplace engagement.” So, if you want to attract top RCM talent to apply for your open positions, be sure your healthcare organization offers educational and training opportunities and let this be known in the job description as well as during the interview process.

4. Consider using a healthcare staffing agency.

If your healthcare facility is struggling to find talented staff to fill your open RCM positions, consider using a healthcare staffing agency. These agencies often have a larger network of available and qualified candidates to pull from. Plus, using an agency to hire temporary workers gives you a chance to “observe employee performance, qualifications and work habits” before offering them a permanent position. It gives you a chance to get to know a potential employee to see if they are the right fit before making a permanent offer.

Find The Right Person Today!

If you are struggling to find talented RCM staff for your healthcare organization, Nearterm can help. Whether you need RCM support staff or you need to fill upper management RCM positions, we have a talented pool of applicants to meet your needs. To learn more, give us a call at (281) 646-1330 or take our Interactive Survey.